For parents and guardians

Your child came home with a Nuvora card. Here's how it works.

Top it up from your phone. Your child taps it at the school tuck shop. You see what was bought and what's left, from anywhere.

The card in their pocket carries no money.

It only tells the tuck shop who your child is. The money stays safely on the system, which changes what can go wrong.

If it's lost, nobody can spend your money.

Tell the school and the balance moves to a new card, which costs UGX 20,000.

It only works at your child's school.

Not at the shops outside the gate, and not at another school.

Every purchase is recorded.

What was bought, when, how much, and what's left.

The attendant taps your child's card on the shop phone. The sale is recorded, and it shows on your phone straight away.

Something not answered here? A real person answers on WhatsApp.

No. The card only works at the tuck shop of your child’s own school. Not at shops outside the gate, and not at another school.